SHOPPING HELP

REGISTER ONLINE

When you register online with us, your data is protected, and you are well off to shop. You can compare the products and purchase the one suitable for your taste. Online registration will help you claim your warranty online, and get convenient access to Tekfusion’s online customer support.

SHOP ONLINE SAFELY

Buying headphones online has never been this easier. You can purchase an original pair of Tekfusion earphones from this website or from any of Tekfusion’s Authorized Resellers.

List of Tekfusion’s Selling Partners in India:

Flipkart, Snapdeal, Infibeam, Paytm, Shopclues, Indiatimesshopping, Snramaenterprises, AskMeBazaar and eBay.

Please note that Tekfusion has selective authorized resellers on eBay. The seller IDs “tekfusiontechnologies”, “tekfusion.india” and “snrama” are the only genuine resellers. Tekfusion will only grant warranty on products purchased from the above sellers on eBay.Products Listed as “Refurbished” or “Used” from websites such as Olx, Quikr and others will not have any warranty, and Tekfusion advices the customers not to waste money on these kind of offerings.

COUNTERFEIT PRODUCTS

There is no point of spending on a fake product. Tekfusion’s products are made with high quality materials and they deliver premium audio quality, and only the genuine products purchased from authorized resellers cover Tekfusion’s warranty.

Here are some red flags that will help you determine if your product is fake :

If you purchased it at a drastically low price.
If you suspect that it’s manual or accessories are missing
If product packaging is not authentic, having no MRP and QC stickers
If your product does not have a batch code on housing

REPORTING COUNTERFEIT PRODUCTS

We do our best to comabt the market perforated with fake products, and If you have spotted that the product you received is fake, please take the following steps :

If you purchased it online through a marketplace, try to contact their support team, asking for a full refund.
If you used your credit card while purchasing the product, call your credit card company and ask for reversal
In case you purchased it from a retailer, you may have to return it and get a full refund, otherwise complain your nearest police station to file a customer fraud case.